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Shipping Information

Return Shipping
Before sending in your quilt, please contact us so that your quilt can be scheduled. Your turn around time will vary depending on the time of year, complexity of quilting, and existing workload. Please contact us by e-mail or phone 832-314-0942 or 281-361-4189 to let us know that your quilt top is on its way.

Complete our convenient checklist and pin to your quilt before shipping. This will help if we need to contact you with any questions.

Send your quilt to:

Elvia Ortegon
29511 Commons Superior Dr
Huffman, TX 77336

Top Stitch Quilting cannot responsible for lost shipments. Please buy insurance if you want to be reimbursed for the value of your quilt if lost during shipment.

Return Shipping

Your quilt will be returned to you by FedEx Ground, or USPS Priority. Shipping charges will be added to your invoice. It will be insured for $100. We will provide you with a tracking number. For an additional fee, faster delivery and/or additional insurance is available upon request.

Some Guidelines
Contact us prior to shipping your quilt. This allows us to provide you an estimated completion date. In addition, we’ll know when to expect your quilt’s arrival.

Review the quilt prep guide on this website.

Complete a service request form. Print 2 copies. One copy will accompany your quilt and the other is for your records.

Never mark the box your quilt is shipped in with the word “quilt”. Please address the box to Elvia Ortegon. Do not use the word “quilt” in the shipping address line.

Batting: You may supply the batting, or purchase from us. We stock many varieties of cotton, wool, silk, bamboo and designer blends.

Put quilt, back, and batting (if you are supplying) in a zip lock "big bag", or similar protective bag, before boxing it up. Our shipping address is Elvia Ortegon, 29511 Commons Superior Dr., Huffman, Texas 77336

You will be contacted when your quilt is received. At this time we can discuss any special instructions you may have.

Your quilt will be neatly folded and hung with a protective covering away from sunlight until it is serviced.

When your quilt is completed, you will receive an email with the total charges.